(27 Nov 2022) About the role:
As the Senior Librarian, Library Services and Spaces, you have one of four corresponding roles, reporting to the Manager, Library Services and Spaces. Your role is responsible for ensuring that Scholarly Services is equipped to deliver a superior scholarly and digital experience for staff and students, by ensuring the environments, service experience and informal learning spaces are developed and maintained in alignment with the direction and priorities of the University.
Responsibilities include:
- Supervision of the daily operations of the libraries in your cluster: Brownless Biomedical Library, ERC Library and Burnley Library
- Lead, manage and mentor a team of library staff, including permanent and casual staff, to ensure the delivery of high-quality service through frontline channels
- Ensure the provision of consistent high-quality service delivery through frontline service channels by implementing regular reviews, client feedback mechanisms, co-creation (Human Centred Design) and improvement processes
- Coordinate and/or deliver staff training and professional development for frontline teams
For more information and to apply, see here.
