(30 June 2016) Countries of LibQUAL+ARL invites libraries to join the global assessment community of LibQUAL+® by registering for the 2017 LibQUAL+ survey. LibQUAL+ is a tool that libraries use to solicit, track, understand, and act upon users’ opinions of service quality. The protocol is a rigorously tested web survey that helps libraries assess and…
(14 February 2014) During 2013, 165 libraries participated in LibQUAL+, and 202,000 respondents submitted valid surveys. An overview of the 2013 survey results are here, 2013 LibQUAL+ survey highlights (PDF). On 17 January, the Canadian Association of Research Libraries (CARL) sponsored a webcast, “LibQUAL+ Trends in CARL Libraries,” presented by Linda Bedwell, LibQUAL+ Canada Coordinator.…
(7 November 2013) ARL invites libraries to join the global assessment community of LibQUAL+ by registering for the 2014 LibQUAL+ survey, which will feature several enhancements. When the LibQUAL+ survey year opens in January, the team will introduce a mobile version of the survey. LibQUAL+ survey respondents will be automatically directed to the appropriate version…
(4 September 2013) ARL invites libraries to join the global assessment community of LibQUAL+ by registering for the 2014 LibQUAL+ survey. LibQUAL+ is a suite of services that libraries use to solicit, track, understand, and act upon users’ opinions of service quality. The program’s centerpiece is a rigorously tested web survey paired with training that…
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