(Sep 2024) Launched in 2021, LAB25 (Libraries and Archives Blueprint 2025) outlines NLB’s approach to innovation and experimentation in an age of increasing digitalization and personalization. Since April 2023, NLB has worked with public and private partners to leverage technology to enhance user engagement with our rich content repositories as part of the LAB25 “Singapore Storyteller” pillar.
In particular, the rapid advancement of generative artificial intelligence (Gen AI) has offered new possibilities for NLB’s service offerings and enabled novel ways for patrons to connect and interact with local history. These endeavors also align with the Singapore Government’s approach of using “AI for Public Good”, where emerging technologies, including AI, are seen as transformational forces that support a Smart Nation.
Since 2023, NLB has launched three prototypes that utilized Gen AI to enhance our service offerings, with two specific to Singapore’s local and historical content. In developing these prototypes, NLB adopted a rapid prototyping approach to ensure flexibility and adaptiveness in the development process. This agile method allowed NLB to more nimbly gauge both user demand and product desirability before embarking on more extensive resourcing.
The article is published in CDNLAO Newsletter #104. Read more here.
