(23 Mar 2023) AI tools can help us create content, learn about the world and (perhaps) eliminate the more mundane tasks in life – but they aren’t perfect. They’ve been shown to hallucinate information, use other people’s work without consent, and embed social conventions, including apologies, to gain users’ trust.
For example, certain AI chatbots, such as “companion” bots, are often developed with the intent to have empathetic responses. This makes them seem particularly believable. Despite our awe and wonder, we must be critical consumers of these tools – or risk being misled.
Lisa Given, Professor of Information Sciences & Director, Social Change Enabling Impact Platform, RMIT University shares her opinions and suggestions on navigating an AI-rich information landscape. Read the full article here.