(17 June 2014) This new White Paper from SAGE, shows that the introduction of new technologies, the pervasive nature of free internet sources, and tightened budgets have caused librarians to conceive of and purchase reference differently. Reference service, whether it is provided at a service desk or via research consultations, remains necessary because patrons are…
(7 May 2014) This presentation on Library 2.0 explores the challenges and opportunities of the new app WeChat to support students’ research and reference services in a global network university. WeChat is a mobile text and voice messaging communication service developed in China. It was released in 2011 and currently has over 355 million users.…
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