(9 Sept 2020) In late 2019 OCLC Global Council, in conjunction with OCLC Research and Market Research teams, surveyed librarians around the world on their discovery and fulfillment efforts. This publication provides an overview of the findings from this global survey.
The key takeaways from more than 1,300 respondents in 68 countries: Librarians believe users employ search engines most frequently to discover resources. Budget constraints were reported as the biggest challenge. And respondents believe “the next big things” that will impact libraries include open access, artificial intelligence, and smart technologies.
Summary of key findings from the report, see here.
To view the full report, see here.