(30 May 2024) Auckland Libraries will no longer print identifiable names on paper slips due to privacy concerns. The largest library network in the country changed its hold pick-up process to an anonymized collections system this week.
Holds are now placed on numbered shelves in the pick-up area of every Auckland library. Customers will still be notified when their item is ready. Head of library and learning services Catherine Leonard said last year they were alerted that showing customer names breached the requirements of the Privacy Act 2020; Privacy Principle 11, disclosure of personal information.
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