(15 August 2017) Countries of LibQUAL+The Association of Research Libraries invites libraries to join the global assessment community of LibQUAL+® by registering for the 2018 LibQUAL+ survey.
LibQUAL+ is a tool that libraries use to solicit, track, understand, and act upon users’ opinions of service quality. The protocol is a rigorously tested web survey that helps libraries assess and improve library services, change organizational culture, and market the library.
Since 2000, more than 1,300 libraries in 35 countries have participated in LibQUAL+, including college and university, community college, health sciences, and academic law libraries. This growing community of participants and its extensive data set of more than two million completed surveys are rich resources for improving library services.
Register to Participate in 2018
The 2018 LibQUAL+ registration fee is $3,200.
Past participants may register on the LibQUAL+ website and may be eligible for reduced fees. Institutions that participated in LibQUAL+ in 2017 will receive a discount of $1,000 on their 2018 survey registration, and institutions that last participated in 2016 will receive a discount of $500.
As a benefit of registration, participants are able to view results for all libraries participating in the same survey year. For access to the full set of survey results from 2000 through 2018, institutions may purchase an annual LibQUAL+ Membership Subscription for $1,000.
Registration is ongoing and enables participants to implement a survey at any time during the two LibQUAL+ survey sessions in 2018:
- Session I: January 15–May 31, 2018
- Session II: July 1–December 9, 2018
Registration for the 2018 survey year will close on November 1, 2018.
Free Online Training: January and May 2018
The Association of Research Libraries is offering free online training for LibQUAL+ survey administrators in January and May 2018. Topics covered in January will include preparing for a survey, random sampling, communications planning, and survey administration; in May the training will cover understanding survey results and analyzing the data. Training registration information will be released later in 2017.
The announcement in full is here.