(4 September 2013) ARL invites libraries to join the global assessment community of LibQUAL+ by registering for the 2014 LibQUAL+ survey.
LibQUAL+ is a suite of services that libraries use to solicit, track, understand, and act upon users’ opinions of service quality. The program’s centerpiece is a rigorously tested web survey paired with training that helps libraries assess and improve library services, change organizational culture, and market the library.
Since 2000, more than 1,200 libraries in 28 countries have participated in LibQUAL+, including college and university, community college, health sciences, and academic law libraries. This growing community of participants and its extensive dataset of more than one million completed surveys are rich resources for improving library services.
To see the membership and to register to participate, click here.
