(13 Jun 2022) From Ithaka S+R:
“…libraries are beginning to develop strategies for increasing the efficacy of their data support service offerings. One particularly interesting new model is the Research Facilitation Service (RFS) currently being piloted at North Carolina State University (NC State). A collaboration between the Libraries, the Office of Information Technology, and the Office of Research and Innovation, this new service is designed to create a single point of contact capable of guiding researchers with research computing and data questions to appropriate resources. The RFS is also intended to improve communication among research service providers on campus and ensure that offerings are aligned to researchers’ needs. We interviewed the program’s director, Susan Ivey, to learn more about this new service and its implications for other university libraries.”
Here’s the post in full.