New digitally-enabled and user-centered plan enriches the Library of Congress experience

(1 October 2018) Following more than a year of exploration, research and input from staff and experts, the Librarian of Congress Carla Hayden today announced a new strategic plan, “Enriching the Library Experience.”

In executing this strategic plan over the next five years, the agency will make a decisive shift to be more user-centered, digitally-enabled and data-driven. The new strategy is now available to the public online at loc.gov/strategic-plan.

Four goals unifying all Library service units have emerged from the Library’s plan:

  1. Expand Access: Make our unique collections, experts and services available when, where and how users need them.
  2. Enhance Services: Create valuable experiences for every user to foster lifelong connections to the Library.
  3. Optimize Resources: Modernize, strengthen and streamline our operational capabilities.
  4. Measure Impact: Use data to measure on the world around us and share a powerful story.

The news in full is here.