Survey report 2012 of the ANU Library

Insync has completed its 2012 survey of the quality of services and resources offered by the Australian National University Library.  The survey provides the library with a snapshot of key issues affecting users, and allows for them to be addressed, benchmarked and monitored.

The survey found that users place importance on a wide range of services including the relevance of online and hard copy resources to academic courses, scanning and photocopying facilities and the availability of off-campus resources and services.

A summary of the survey findings (pdf: 484kb) and the main report (pdf: 2.65mb) are accessible via the library’s website.

(ACCESS   9 January 2013)