How did NLB win the Business Excellence Awards last year

(2 May 2019)  The Business Excellence Awards recognise organisations with good leadership, corporate governance and social responsibility, and assess how they deal with both customers and their own employees, as well as how they leverage innovation. In 2018, the National Library Board (NLB) was the winner of the Singapore Quality Award with Special Commendation, the highest accolade recognising organisations that have achieved the pinnacle of business excellence.

The Strait Times has the full story here. (login required)